The following requirements apply to rent and utility assistance and your supporting documentation must be uploaded in the 'Documents' tab: 

1.  Households must show they have been directly financially impacted by COVID-19 to receive more than one month of rent and/or utility assistance and must have one of the following as proof.

1. • Letter from employer showing job loss or reduction in hours due to COVID 
   • Pre and post-COVID paystubs showing a reduction in hours/income
   • Pre and post-COVID bank statements showing loss of income
   • Medical papers showing increased healthcare cost or inability to work during COVID due to high-risk of contracting the virus
   • Bill(s) showing increased childcare costs
   • If a single parent and had to leave work due to school of childcare closure: 
     • Childcare or school closure letter
     • OR a signed letter from you stating that you are a single parent who had to leave work because of childcare/school closure (must include the name of the school, name of the child(ren) and grade(s))
2. Applicants shall reside in the city of Dallas, Texas.
3. All adult members of the household (18 yrs and over) must submit one (1) months' proof of income before March 1, 2020, and the proof of the most recent income. This includes complete pay stubs, Social Security/SSI, Pension, Unemployment benefits, Retirement, Disability, etc. Proof of income must be submitted in the Documents tab.
4. Income information needs to be submitted for each adult in the household (18 yrs and over). If adults do not have income,  a No Income Form located in the Documents tab must be submitted.    
5. Self-Employed applicants must complete the Income Declaration of Self-Employment form in the Documents tab.
6. Proof of current enrollment for household adults (18 yrs and over) who are full-time High School or College students must be submitted.  Does not apply to the Head of Household. 
7. If applying for utility assistance, applicants must submit the utility bill(s) for the month(s) assistance is being requested and 8-month payment history.
8. If applying for rental assistance, applicants must submit their current lease agreement for the month(s) assistance is being requested and an 8-month payment ledger.

The following restrictions apply: 

1. Assistance is available only for residents of the City of Dallas. 
2. Applicants that have previously received COVID relief rent and utility assistance are not eligible.
3. The city of Dallas employees are not eligible.
4. Initial assistance is provided for debt after March 1, 2020. 
5. Payments will be made directly to the landlord or utility company to be credited to the account indicated in the application.  Payments will not be made to individual applicants.  
6. Assistance is not available to residents of public housing or Section 8 voucher holders.
7. Assistance is not available to families living in units owned by immediate family members. Immediate family ties include (whether by blood, marriage, or adoption) the spouse, parent (including a stepparent), child (including a stepchild), brother, sister (including a stepbrother or stepsister), grandparent, grandchild, and in-laws.
8. Annual income must be at or below 80% of the area median income.